Last updated: 06.03.2026

1. Overview

These Terms and Conditions govern the use of https://brille.store and purchases made through the website.

By using this website or placing an order, you agree to these terms.

2. Products

brille.store sells optical products including:

  • eyeglasses

  • optical lenses

  • contact lenses

  • optical accessories

Product images are illustrative and may vary slightly from the final product.

3. Orders

When placing an order you confirm that:

  • all information provided is accurate

  • you are authorized to use the payment method

  • you are legally able to enter a purchase agreement

We reserve the right to cancel orders in cases of:

  • pricing errors

  • suspected fraud

  • product availability issues

4. Pricing

All prices displayed on brille.store are shown in EUR.

Prices may change without prior notice.

Taxes or additional charges may apply depending on the order location.

5. Payment

Accepted payment methods include secure payment gateways such as:

  • Visa

  • Mastercard

Payments must be completed before orders are processed.

6. Shipping

Shipping times depend on destination and courier services.

Estimated delivery times shown during checkout are not guaranteed.

We are not responsible for delays caused by:

  • courier services

  • customs procedures

  • external factors beyond our control

7. Returns and Refunds

Returns may be requested within 14 days after delivery if the product is unused and in original packaging.

Certain products may not be eligible for return, including:

  • custom lenses

  • prescription products

  • personalized items

Refunds are issued after inspection of returned items.

8. Intellectual Property

All website content including:

  • logos

  • images

  • product descriptions

  • design elements

belongs to Brille Optik and may not be reproduced without permission.

9. Limitation of Liability

Brille Optik shall not be liable for:

  • indirect damages

  • business losses

  • website interruptions

  • third-party service issues

10. Governing Law

These terms are governed by the laws of Kosovo.

11. Changes to Terms

We reserve the right to update these Terms at any time. Updated versions will appear on this page.

12. Contact

Company: Brille Optik
Address: 21, 8 Luan Haradinaj, Prishtina 10000
Email: info@brille.store
Website: https://brille.store